Q: How do I sign up to the course on WEA Learn?

A: Visit the course page and enter your details. Follow the on-screen instructions to complete your enrollment. Since this is a free course, you'll get instant access as soon as you sign up.

Q: I signed up, but I can’t access my course. What should I do?

A: Try the following steps:

• Check your email inbox (including spam/junk folders) for a course access email. Remember to complete registration by creating a password for your WEA Learn account.
• Ensure you’re logged in to WEA Learn: Login Here.
• Refresh your dashboard or log out and back in to see if the course appears.

Q. I forgot my password, how do I reset it.

A: Click here to reset your password.

For the best experience, sign up using a Gmail or Outlook email account and access the course using Google Chrome or Safari on a desktop.

Q: How do I log in to WEA Learn after creating my password?

A: You can log in by visiting this link.

Q: How do I resume where I left off?

A: WEA Learn automatically saves your progress and will take you to the last page you viewed when you log back in.

Q: Do I have to complete lessons in order?

A: No, but we recommend following the lessons in order for the best learning experience.

Q: How do I know when I’ve completed the course?

A: Your course progress should show 100% complete in your dashboard once all lessons are finished. If it doesn’t, double-check that all pages are marked as complete.

Q: The videos are not loading. What should I do?

A: Try the following steps:

• Refresh the page.
• Clear your browser cache.
• Use a different browser (Chrome is recommended).
• Check your internet connection.

Q: The video is buffering a lot. How can I fix this?

A: Try these steps:

• Click the settings icon on the video.
• Lower the video quality to improve playback.

Q: There’s no sound in the video. What should I do?

A: Check the following:

• Make sure your device volume is up.
• Ensure the video isn’t muted.
• Check your browser settings to allow audio for this site.

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